Dial 112 or 999 (if dialling from a campus landline phone you may need to dial “0” for an outside line);
• Ask for correct service(s); and
• Give the following information: Your name, telephone number, exact location (TU Dublin Campus building, street, landmarks, Eircode if known), type of incident, contact details, number of casualties, type of injuries, any hazards etc.
DON'T HANG UP THE PHONE UNTIL THE OPERATOR CLEARS THE LINE
• If dialling 112 or 999 from a campus landline phone, remember to dial “0” first to get an outside line. The dial tone may differ from the usual tone;
• Designate someone to inform the front desk/reception of the situation; and
• Designate a person to go to the front of the building to guide the Emergency Services to the scene.