Duration: One Day
Trainer: DCM Learning
Course Aim:
This course will help the Operations team in TU Dublin understand the structures of minute taking and the format needed to produce the final document so that each member of the team will be using the same consistent approach. The course aims to help learners improve their listening skills, practice note taking, understand the role of clear communication in producing succinct minutes and learn to separate what is really important from the "noise" of the meeting. It will give confidence, guidance and accuracy for formulating minutes for all board and committee meetings. At the end of the course, learners will have a valuable set of insights into the listening skills needed to understand the key points to be recorded and the structure and plain English skills to produce the final document
Learning outcomes:
- By the end of the course each learner will be able to:
• Create minutes that are a clear, concise, accurate record of salient points of a meeting
• Enhance listening skills to ensure all key points are heard
• Seek clarification if anything is said which is not heard, not understood or not clear
• Turn notes into minutes
• Improve the layout and grammar of minutes for greater clarity
• Use plain English so readers understand the minutes of the meeting in a readable and active style
• Avoid common spelling, grammar and punctuation errors
• Appreciate the importance of proof-reading all written communications